What role does accountability play in civil service?

Accountability is a fundamental principle in civil service that ensures government officials are answerable for their actions. This means that those in public office must justify their decisions and be held responsible for the outcomes of those decisions. This heightened sense of responsibility is essential for fostering trust between the government and the public, as citizens have the right to expect transparency and integrity in how their representatives operate.

By being accountable, officials are compelled to act in the best interests of the public, maintaining a high level of ethical standards and professionalism. This principle also encourages leaders to be proactive in seeking input and feedback from the community, further bridging the gap between the government and the constituents it serves. Thus, accountability not only enhances the credibility of government operations but also leads to improved service delivery and policy implementation.